Every channel, one conversation.
WhatsApp, Instagram, Messenger, and email — unified into a single team inbox so customers feel known on every touch and your team never misses a message.
- No credit card
- Live in under an hour
- Arabic & English support
- AA2
Ahmed Al-Saud
2mHi, are these prices final?
- LA
Layla Ali
14mJust sent the contract.
- OH5
Omar Hassan
1hQuick question on the trial
- MN
Maya Najjar
YesterdayThanks, all clear!
Ahmed Al-Saud
Online now
Works with the channels your team already uses
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The familiar problem
Customers message four channels — your team uses four tools
WhatsApp on a phone. Instagram in a browser. Email in Outlook. Messenger somewhere else. Switching tabs costs minutes per message and history scatters across logins.
The same customer looks like three people
Without a unified record, an agent answering Instagram has no idea the customer already complained on email last week. The team repeats questions; the customer repeats themselves.
Managers can’t see what’s working
No single view of response time, who’s slow, which channel converts, or which campaign actually drove revenue. Decisions get made on gut feel.
How DutiesBook solves it
Every capability ships in the box — no add-ons, no extra setup.
Unified inbox
Every channel in one queue. Claim a chat, leave private notes, hand off to a teammate without copying anything to email.
One contact, every history
Phone numbers, emails, and Instagram handles automatically merge into a single profile so context follows the customer.
Smart routing
Live in under an hour
Three simple stops between you and your first unified customer conversation.
Connect your channels
WhatsApp coexistence in 3 minutes. Instagram and Facebook via Meta. Gmail or Outlook in two clicks.
Invite your team
Roles and permissions per agent. Sales, support, billing — each sees only what they need.
Frequently asked
Will I have to change my WhatsApp number?
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No. WhatsApp Coexistence keeps your existing number working in the personal app and DutiesBook simultaneously — no migration window, no announcement to customers.
How long does setup take?
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Most teams are live in under an hour. Channel connection is wizard-driven; we import the last 30 days of contacts on import.
Does it work in Arabic?
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Yes. The product, the AI suggestions, the templates, and the analytics labels are all bilingual. Saudi date and currency formatting throughout.
What about data residency and PDPL?
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Data lives within Saudi Arabia where your contract requires it. Full audit log per PDPL; role-based access controls; export on request.
Ready to change how your team talks to customers?
Start free in minutes — no credit card. Get DutiesBook running with your channels today.
Try now