Flows that work while you sleep.
A polite menu — not a chatbot pretending to be human — handles the first three messages, captures the lead, and hands off to a real teammate when they add value.
- No credit card
- Live in under an hour
- Arabic & English support
- AA2
Ahmed Al-Saud
2mHi, are these prices final?
- LA
Layla Ali
14mJust sent the contract.
- OH5
Omar Hassan
1hQuick question on the trial
- MN
Maya Najjar
YesterdayThanks, all clear!
Ahmed Al-Saud
Online now
Works with the channels your team already uses
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The familiar problem
After-hours leads vanish
A customer messaging at 11 PM gets no response until morning. By 9 AM they’ve already messaged a competitor.
Agents repeat the same answers
"Where’s my order", "what’s your return policy" — half your inbox is the same five questions, taking time away from real selling.
Routing is manual and slow
Sales tickets land in support; support tickets in billing. Each handoff costs minutes and customer goodwill.
How DutiesBook solves it
Every capability ships in the box — no add-ons, no extra setup.
Drag-and-drop flow builder
Build the first three message turns visually — branches by reply, by time, by channel. No code.
After-hours auto-reply
A one-line reassurance fires when no human is online. Customers know they’ll be answered; they stop bouncing to competitors.
Smart routing
Live in under an hour
Three simple stops between you and your first unified customer conversation.
Pick a template
Start with sales, support, or e-commerce templates we built for Saudi teams. Customize in minutes.
Branch on the answer
Drag bubbles, write the questions, tie each branch to a specific reply or interest. Preview in AR + EN.
Frequently asked
Is this a chatbot?
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No. It’s a polite menu that asks 2-3 questions, captures the answer, and hands off to a human. We deliberately don’t pretend to be one.
Does it work in Arabic?
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Yes — flows are bilingual. Branches respond to Arabic and English replies. The hand-off context arrives in the agent’s preferred language.
How fast can I build a flow?
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A simple lead-capture flow takes 10 minutes from a template. Custom flows from scratch usually take an hour.
Can flows fire on a schedule?
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Yes — different replies inside vs outside business hours, weekends, holidays. Saudi public-holiday calendar built-in.
Will customers know they’re talking to a flow?
Ready to change how your team talks to customers?
Start free in minutes — no credit card. Get DutiesBook running with your channels today.
Try now